Traditional insurance players face significant challenges in a rapidly changing market, driven by new entrants such as digital players, as well as the development of comparison sites. Additionally, fiscal and regulatory constraints can curb innovation and put pressure on operating costs. Insurers must also address changing consumption patterns and demands for greater transparency, customisation, and responsiveness from consumers. By striking the right balance between technological innovation and human values, the insurance sector can now respond to new expectations for the future.
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Meeting Customer Needs with New Technologies
At Sopra Steria, we are convinced that to maintain profitability, conventional players must develop new offers that capitalise on advisory features beyond traditional products and services. This involves rethinking business models based on the customer life cycle and exploring new strategic partnerships.
Your Digital Transformation Partner
To ensure the continued relevance of insurance services built around new applications such as new mobility, smart vehicles, and digital healthcare provision, industry players are embarking on extensive digitalisation efforts. Sopra Steria is already contributing to this change through numerous client projects.