It meant the company was able to meet their main objectives of enhancing, digitising and harmonising their business processes.
The project sought to help employees by creating an integrated business model, which would enable teams to all work together in a unified way and provide real-time visibility on project developments.
For Roquette’s clients, the new solution would create a consistent and unique user interface.
For the company as a whole, this would allow for simpler performance measurement and traceability throughout every business step.
Leveraging Sopra Steria’s global network
Roquette had an existing 15-year-long relationship with Sopra Steria and chose our specialist team to support them throughout delivery of this complex project.
It was a true partnership between Roquette and Sopra Steria with both teams working hand-in-hand. Sopra Steria worked across a wide variety of aspects, from specific solution development to project management, data migration, release management and post-deployment support.
Sopra Steria guided Roquette in the development of a lean core model with a phased deployment. Starting with a pilot in a small plant in Spain, then expanding to larger industrial sites and commercial offices as the launch process was refined.
Sopra Steria mobilised their offshore development team in India to stabilise and review every part of the solution architecture, from the ground up to eliminate bugs and fully understand the initial data structure plan. At its peak, more than 100 Sopra Steria international staff were working on the project.
The Sopra Steria team advised and helped Roquette to redesign the deployment roadmap to ensure each step was achievable within the proposed timeline. The team participated in regular meetings with senior management to update on progress.
These fluid communication channels were key to reassuring stakeholders of the project’s advancement and allowed the teams to flag problems early and get quick decisions from management.
Uniting operations, enhancing insights, and expanding horizons
Previously, the organisation was very siloed, with each business unit such as finance, manufacturing, logistics teams, allocating their own tracking numbers to each order, as it progressed through the process.
Now, the new SAP solution provides an end-to-end approach, with harmonised order tracking throughout the business journey, providing unprecedented visibility from a group level down, and enabling managers to more easily identify efficiency opportunities.
It also allows for integration of new technology, such as connected cargo scanners or automated weighbridges to streamline consignment tracking in the supply chain process.
A 20-strong Sopra Steria team also manages a support desk to resolve any issues Roquette staff encounter using the new system.
The solution means Roquette can leverage the potential of their data, more accurately identifying everything from transport costs to production delays or late payments, meaning they take better informed business decisions.
As performance metrics are consistent throughout all business divisions, senior management have been able to construct company-level KPIs to better analyse team performance.
The solution was successfully deployed in Spain, Italy, China, Singapore and France - the largest and most complex market - with further launches planned in Japan, the US, and Mexico in the coming months.
The project has strengthened Roquette’s partnership with Sopra Steria and made the company more agile, efficient and streamlined.