Leading citizen-centric transformation in the public sector

Government organisations and public institutes face immense pressure to deliver fast, effective, and transparent services. Simultaneously, citizens expect the same seamless digital interactions when accessing public services as they do with commercial entities. This can be challenging for complex organisations burdened with legacy systems and intricate processes. 

Streamlining infrastructure management, enhancing cybersecurity, and automating processes can boost agility and operational efficiency within governments. Sopra Steria leads this transformation, leveraging technologies like AI, data, and cloud computing to create agile, efficient, and citizen-centric solutions, including advancements in sectors such as healthcare. 

Our tailored approach addresses legacy systems, bureaucratic silos and regulatory complexity, ensuring high standards of service delivery. Through collaborations with entities like the Belgian Federal Government, the Flemish government and the Dutch National Police, we deliver bespoke solutions that consider geographical, cultural and linguistic factors. 

Protecting and uniting societies 

Public institutes bear the ultimate responsibility for the security, stability and prosperity of a nation. This involves navigating a complex landscape of regulation, legislation, (cyber-)security threats, and interoperable platforms – all while maintaining public trust. Sopra Steria supports these institutions with streamlining their infrastructure management, enhancing cybersecurity, and boosting transparency, thereby building the future of public services. 

Empowering communities 

Public institutes are critical for the growth and prosperity of communities. In today’s digital age, innovation is essential to remain responsive to citizens’ needs. Sopra Steria drives the transformation of public sector services, using technology to create agile, efficient and citizen-centric solutions. We work closely with local authorities to automate processes, maximise resources, and improve digital accessibility. Our solutions streamline operations, increase transparency and enhance citizen engagement, fostering forward-thinking governance and inclusive development. 

Join us in shaping the future of public sector services. Together, we can drive transformation that is efficient, agile, and citizen-centric, creating opportunities for progress and prosperity. 

Whitepapers

The Reliable Government
Transforming public services for a citizen-centric future: robust, agile, effective, and connected. Discover how modernizing IT systems and fostering digital skills can transform government services.
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Our success stories 

How Norad and Sopra Steria leverage AI and cloud tech to fight child illiteracy

Reimagined citizen-centric Social Security services

National Highways digitalises its National Traffic Information Service