"Some people don't like change, but you need to embrace change if the alternative is disaster."
— Elon Musk
On June 5th, Fortune published their new list of top 500 companies in 2023. Since the start of the Fortune 500 list in 1955, over 90% companies are gone today. While many big companies were previously considered as a safe financial bet, time proved that this was not the case. It demonstrates that there’s been a lot of market disruption over the last six decades and the rules of the business game have changed dramatically. Especially in the last few decades the world became more dynamic, and adaptation of innovation and disruption are prerequisites to survive in the continuously changing world.
A nice example of a disruptive company is Airbnb. In its short existence of only 15 years, the company had in 2022 their first profitable year. So instead of being profitable from the beginning onwards, the business model has shifted to build brand awareness and gain market share. This is a process of market disruption and is being driven by the endless pursuit of sales and profits which can only come from serving customers with low prices, high-quality products and excellent customer service.
To survive this game of market disruption it is key that companies can easily and fully adapt to changes, while still being able to adhere to the regulatory rules and even include business rules that weren’t relevant before. Think for example about the ever-increasing push from the market and customers on the ‘sustainability and environmental’ policies of companies, which therefore has become a key topic for companies today.
The need to adapt all the changes also impacts the way on how the outbound Field Services employees are planned and how the planning system can adapt the change in business rules in the easiest way. Sopra Steria' s Field Service planning – Multi Resource solution allows companies to evolve over time and fulfill all business needs, without impacting the core implementation of the solution.
Nice examples are:
- Easy adaptation of continuously changing labor law requirements.
- Increased focus on ‘employee vitality’ capabilities which get more and more attention.
- Reduction of carbon footprint by smarter work routings in the field.
About FSP-MR
It is common knowledge that workforce planning puzzles can be very complex. Therefore, Sopra Steria offers a managed service with the Field Service planning – Multi Resource solution. The service is based on underlying technology of the best of breed DELMIA Quintiq planning software. It is a highly scalable digital solution for rostering and scheduling tasks of your field services employees.